Claims filing process made easy
Founded in 1996.
A pioneer of the class action claims filing services industry since 1996, CCB has assisted many institutional and Fortune 500 company claimants in recovering hundreds of millions of dollars in class action claims, often in cases where its clients would have forfeited substantial recoveries without CCB’s services.
• Hedge Funds and Proprietary Trading Firms
• Market Makers and Specialists
• Mutual Funds, Endowment Funds, Trust Companies, Custodians, Investment Managers and Pension Funds
Bob has been with CCB’s parent company, PRA Group, Inc., since March 2001. Since 2011, he has supported CCB’s integration and business development efforts, and since 2013, CCB’s overall management, growth, and new services including claims valuation and purchasing. Prior to 2013, Bob was Vice President of Portfolio Strategy for PRA Group’s U.S. Core nonperforming loan purchasing business, where he was responsible for the business’s score-based strategy and production. Bob has more than 25 years of experience as a manager and executive in the receivables management industry. Prior to joining PRA Group, Bob worked in various management positions as well as consulting at various major credit issuer banks managing collections, asset sales, bankruptcy and outsourcing.
Bob attended Temple University in Philadelphia where he received a Juris Doctor degree and Bachelor of Business Administration degree with honors.
Leah oversees the Business Development team. Leah joined CCB in 2005 and has more than 25 years of experience in the class action industry. Before joining, Leah represented individuals and businesses in complex class action litigation as an attorney. While associated with one of the leading plaintiffs’ class action firms in the country, she handled numerous cases including In re Brand Name Prescription Drug Litigation, which resulted in a $717 million settlement for retail pharmacists, and In re High Fructose Corn Syrup Litigation, which provided $531 million for direct purchasers of high fructose corn syrup.
Leah earned her Juris Doctorate from Widener University School of Law and her B.B.A. in finance from Temple University.
Mark joined Claims Compensation Bureau in 2011. He oversees CCB’s strategy and operations, including strategic oversight, case valuation and management, and IT application and data management. Previously, Mark joined Portfolio Recovery Associates, LLC in 2009 as an assistant vice president of strategy in PRA’s U.S. Core nonperforming loan purchasing business, while supporting several of PRA’s subsidiary businesses. Prior to joining PRA in 2009, Mark was a senior manager at Capital One Financial Corporation for eight years, during this time he held various management and analytical roles within the recovery department.
Jennifer Foster currently serves as the Vice President of Business Development for Claims Compensation Bureau. Jennifer joined CCB in 2004, and brings more than 20 years of experience in management and sales.
Jennifer is responsible for servicing our national client base and specializes in companies with revenue in excess of $500 million. Currently, she offers her executive sales expertise in both antitrust claims filing and securities class action claims filing services.
Prior to her current role, she has served as the Senior Manager of Sales and the Assistant Vice President of Sales. Jennifer also acted as a liaison between clients and our claims filing department. She was instrumental in the development of CCB’s computerized class action case monitoring system and oversaw its initial start up.
Before joining CCB, Jennifer was involved in the startup of a boutique bond brokerage firm in Northern New Jersey. Additionally, she had a successful career in the tourism industry where she repeatedly won local and regional awards for her sales expertise.
Jennifer graduated cum laude from Immaculata University with a Bachelor of the Arts degree in Organizational Dynamics.
Heather joined Claims Compensation Bureau in 2016, overseeing operations of client services, case and claim management, process development, and internal controls. Heather brings over 12 years of experience in management and business development. Prior to joining CCB, she served as Director of New Initiatives with Liberty Tax, Inc. where she established supply chain partners for 4,000 offices and launched a new brand that opened 50 franchise locations in its first year. Heather served a 4-year term on the Board of Directors for the California Tax Education Council as Executive Secretary, and Chair of the Public Awareness Committee.
Marc Richman joined the Claims Compensation Bureau team in 2005 to oversee the Options division. Marc brings more than 25 years of experience in the options field. With the increased amount of class action claims involving complex stock options in addition to stock, Marc’s vast options experience gives our company an options expert who understands the complexities of options trades as they relate to the claims filing process.
Before joining, Marc was an active options trader on the floor of the Philadelphia Stock Exchange. Marc served as a floor official for the options rules committee of the Philadelphia Stock Exchange. Previously, Marc served as the acting director of market surveillance for the Philadelphia Stock Exchange.
Marc earned a degree in finance from Penn State University in 1979.
Karmella joined CCB in 2022 bringing 10 years of experience as a settlement administrator on major settlements including the BP Oil Spill Settlement (the largest class action settlement in history) and the Fire Victims Trust (which related to the California Wildfires and PG&E’s Bankruptcy), where she also created and managed the administrative system for the former case. Prior to her work as a class action settlement administrator, Karmella worked as a contract attorney at various Richmond area law firms. Karmella earned her Juris Doctorate from Washington and Lee School of Law and her B.S. in Psychology with honors from the College of William and Mary.
Joining CCB in 2007, Amy has 15 years of class action services administration experience managing key support teams and functions including client onboarding, customer service, and settlement distribution processing. Amy has overseen the processing of client remittances while maintaining an effective system of internal controls in accordance with Sarbanes Oxley Act of 2002 (SOX). Amy heads up procedure development and documentation for every internal process and is the main point of contact for internal audit and external auditing by Ernst and Young. In her time with CCB, she has received the prestigious Outstanding Contributor award from CCB’s parent company, PRA Group, Inc., as recognition for her leadership skills and operational achievements. Amy holds a degree in Business Administration from Lansdale School of Business.
Kelly oversees case and claim management and audit controls. Kelly joined Claims Compensation Bureau in 2020 and brings over 18 years of experience in management and strategic operations. Prior to joining CCB, she served as the Director of Operations Strategy with Liberty Tax Service, Inc. where she implemented system enhancements and operation efficiencies for 4,000 offices. Kelly holds a B.S. in psychology and an M.B.A from Old Dominion University.
Leah joined our team in 2017 and brings with her more than 10 years of experience in creating successful partnerships with both businesses and nonprofit organizations. Since joining CCB, she has secured business relationships with companies with revenues. In addition to securing new business, Leah acts as a liaison between clients and our claims filing department.
Prior to joining CCB, Leah served as the director of Strategic Business Relationships & Programs, where she created relationships with organizations to create cross-marketing opportunities to increase revenues and elevate brand awareness for Liberty Tax Service. Her duties also included Liberty’s Cause-Related Marketing Program generating relationships with many local and national charitable organizations.
Roland joined Claims Compensation Bureau in 2014, with primary responsibility over business information systems design, development, and integration. He has over 25 years of experience in Information Technology, including system design and architecture, software design, and database management, with companies of all industries and sizes. Prior to joining CCB, Roland operated a consulting organization developing enterprise grade solutions for small to medium sized companies in the Coastal Virginia area. Roland is a graduate of Virginia Tech with a a bachelor’s degree in Applied and Computational Math concentrating in Computer Science.